Responsible Gaming

At 89bet Responsible Gaming — Keep the fun in control

Gaming is entertainment, not an obligation. 89bet always wants you to play and have fun — but responsibly, and within your limits. Our Responsible Gaming policy is here to help you build healthy gaming habits.

18+ Age Restriction
24/7 Support
100% Transparent Policy
Free Support Services

0What is Responsible Gaming?

Problem gaming begins when online gaming or betting crosses the line from entertainment and starts having a negative impact on your life. Responsible gaming means enjoying gaming in a way where you stay in conscious control of your time, money, and emotions.

At 89bet, we believe gaming is only truly enjoyable when it's done responsibly. That's why we've been building a culture of responsible play into our platform from day one. Our goal isn't just to give you a place to play — we're also committed to making sure your mental well-being and family life are never put at risk.

Online gaming is growing rapidly in Bangladesh, but for some people it can lead to addiction. 89bet is fully aware of this risk and is committed to providing a safe gaming environment for every member.

Keep in Mind: Gaming is a form of entertainment. Never use gaming as a way to try to recover money you've lost.

1Our Core Values

89bet's Responsible Gaming policy is built on several core pillars, reflected in every decision and action we take:

  • Transparency: We never use misleading information in our ads or promotions. The risks of gaming are always communicated clearly.
  • Age Verification: Registration is strictly prohibited for anyone under 18. Age verification is carried out for every account.
  • Benefits of Setting Limits: Our platform lets you set your own deposit, wagering, and time limits at any time.
  • Self-exclusion options: Anyone can exclude themselves from the platform for a set period or permanently.
  • Accessibility of Support: The support team is active 24/7 and provides immediate assistance at the first sign of addiction.
  • Third-Party Protection: Family members can request a temporary suspension of someone's account.

2Warning Signs of Addiction

Gaming addiction often develops gradually and can be hard to recognize on your own. If you notice any of the signs below, take them seriously and seek help:

You are spending beyond your means and placing more bets trying to recover money you have lost.
You are spending far more time gaming than you planned and are unable to stop.
You are hiding your gaming from family and friends or lying about it.
When you can't game, you feel irritable, anxious, or on edge.
You are gaming instead of attending to work, studies, or family responsibilities.
You are taking out loans or using family funds to finance your gaming.
If two or more of the signs above apply to you, If so, contact our support team right away. It's best not to wait.

3 Check Yourself

Reflect honestly on the questions below — this is just for you:

1
Do you feel restless or find yourself thinking "just one more game" at the thought of taking a break?
2
Do you find yourself betting again to recover losses, only to lose more?
3
Has gaming caused tension or conflict in your relationships with family?
4
Do you find yourself thinking about gaming even while working or studying?
5
Do you turn to gaming to cope with stress or sadness?
6
Have you tried repeatedly to cut back on gaming but couldn't?
If you answered yes to two or more questions, consider seeking help. Contact us to get support.

4Our Protection Tools

89bet offers a range of effective tools to help you manage your own gaming. They are completely free to use and can be accessed at any time from your Account Settings.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Reductions take effect immediately.

Bet Limits

Set a maximum amount per bet to protect yourself from the urge to place large, impulsive wagers.

Session Time Limit

Decide in advance how long you'll play in each session. When the time is up, the platform will automatically prompt you to take a break.

Loss Limit

Your account will automatically end the session once you reach a set loss amount, protecting you from larger losses.

Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. During this period, access to your account will be temporarily suspended.

Self-Exclusion

Long-term or permanent self-exclusion is available. Once this option is selected, your account will not be unlocked before the specified period ends.

5Steps to Set Limits

Setting your own gaming limits at 89bet is simple. Just follow the steps below:

1
Log in to your account

Log in to your 89bet account and click the profile icon in the top right corner.

2
Open the Settings Menu

Go to "Account Settings" or "Responsible Gaming." All your protection tools are available there.

3
Choose your preferred limit

Choose from deposit, wagering, session, or loss limits — select whichever you need and set the amount or time.

4
Confirm

Click the "Save" button. Limit decreases take effect immediately. Increases will be applied after 24 hours.

5
Reach Out for Support When You Need It

Our 24/7 support team is here to help with any issue. Self-exclusion requests can also be submitted through support.

89bet's Responsible Gaming Commitment
We never encourage minors to engage in gaming.
We never make false promises of "guaranteed wins" or "easy money" in our advertising.
When signs of addiction are identified, we proactively reach out to the member.
Self-exclusion requests are processed within 24 hours.
All members' gaming activity is monitored, and alerts are triggered when unusual patterns are detected.
We follow and regularly review international responsible gaming standards.

Why Responsible Gaming at 89bet is Safe

Six core features that keep you protected

Real-Time Monitoring

Our system continuously analyzes gaming patterns. If unusual or risky behavior is detected, an alert is sent out immediately.

Strict Age Verification

Age verification is required at registration. Government-issued ID may be requested in suspicious cases. No one under 18 can open an account.

Flexible Limit Controls

Control everything from deposits to session time, all on your own. Our simple interface lets you set limits in just a few clicks.

24/7 Support Service

Our skilled support team is available around the clock for any issue. Advice on gaming addiction is handled with complete confidentiality.

Benefits of Self-Exclusion

You can exclude yourself from the platform temporarily or permanently. Once self-exclusion is activated, access will not be possible until the specified period ends.

Gaming History & Reports

View your complete gaming history — time spent playing, amount wagered, and all related details displayed transparently.

610 Tips for Safe Gaming

Follow these simple guidelines to play responsibly:

  • Set a Budget: Decide how much you're willing to spend on gaming before you start, and never go beyond that limit.
  • Stick to Your Time Limits: Decide how much time you will spend gaming each day. You can use an alarm or timer to help.
  • Don't Chase Losses: Accept your losses. Don't chase them by placing more bets.
  • Do Not Game Under the Influence: Alcohol or substance use impairs judgment and significantly increases the risk of overspending.
  • Gaming Is Not a Stress Reliever: Relying on gaming to escape boredom or sadness is a dangerous habit.
  • Take Regular Breaks: Take at least a 10–15 minute break every hour. Get up, walk around, and drink some water.
  • Tell Your Family: Don't hide your gaming from your family. Transparency is one of the best defenses against addiction.
  • Keep up other hobbies: Balance gaming with other activities and enjoyment in your life. A varied routine helps reduce the risk of addiction.
  • A win isn't a cue to keep betting: Set aside your winnings. Putting everything you've won straight back on the line is never a smart move.
  • There Is No Shame in Asking for Help: Addiction is a health issue. Talking about it and seeking help takes courage, not weakness.
Keep in Mind: Gaming can never be a source of income or a solution to financial problems. It is purely for entertainment.

7Protection of Minors

89bet strictly prohibits anyone under 18 from gaming on our platform. We have several measures in place to protect minors:

  • Date of birth verification is mandatory at registration.
  • Suspicious accounts are subject to enhanced identity verification (KYC).
  • Parents and guardians can request that a child's account be blocked.
  • Registration attempts using a school or college ID are automatically rejected.

If you become aware that a minor is using our platform, please notify our support team immediately. We will take action within 24 hours.

If children or teenagers are at home, use a PIN or password on your device. Always remember to log out of your account after each gaming session.

8Frequently Asked Questions (FAQ)

No, self-exclusion can be either temporary or permanent. With temporary self-exclusion, your account can be reactivated once the chosen period (7 days to 1 year) has passed. With permanent self-exclusion, your account will be closed for good.

Deposit limit decreases take effect immediately. However, requests to increase your limit will only be applied after 24 hours. This waiting period is intentional — to prevent impulsive limit increases made in the heat of the moment.

Yes. If a family member believes your gaming is causing problems, they can contact our support team to request third-party protection. We take every such request seriously.

You can reach out to the 89bet support team, or seek help from a mental health professional. In Bangladesh, you can contact Kaan Pete Roi (01779-554391) or the National Mental Health Helpline.

A warning message will appear 5 minutes before your session time is up. When time runs out, your current round or bet will be completed before the session closes automatically. Any open bets will be safely saved.

Start Playing Responsibly

Register with 89bet and enjoy a fully safe gaming environment. All our responsible gaming tools are available to you, free of charge, at any time.

Responsible Gaming
Your safety is our top priority on this platform
Warning

Online gaming carries financial risk. Gaming is never a guaranteed source of income. Only play within your means and play for fun.

বাংলা